Yu-Hsuan (Sharon) comes from Taiwan with a BA in Diplomacy. She is dedicated to combining the disciplines of Diplomacy with the methodologies of Service Design, thinking from a macro perspective while attaching importance to human-centered in various wicked social problems. To follow her passion, she is currently working as a Service Designer at Royal Borough of Greenwich, exploring the possibilities to transform public services and communities, supporting organizations to deliver new levels of value to citizens, and unlocking the potential of levers in the system that create value for society.